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The Customers Always Right, My Ass

Take a read at what a customer had to say about their ‘experience’ at my place of business, calling me out in particular………


To Whom It May Concern:

At a recent event to expose Charlotte P&R facilities to the hospitality business community, I was given a “Gold Card” to experience the facilities. I chose to use the card to take my daughter to RSP. This proved an unfortunate decision.

We arrived at the facility this afternoon at 3:15 PM. It was very busy, so I overlooked the unpleasant greeting we received by the “gentleman” working at the counter. He grumbled some instructions and pointed us toward a very nice young man who showed us to the locker room.

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