Remote Assistance via Internet
I feel your pain! So many times I can remember trying to help someone over the phone and the conversation would go like this. Me: Right-click on the desktop. Friend: Wait, I see a little square with words in it! Me: That’s fine — just click on Properties. Friend: Okay, where is the first property? Me: Sigh…
But then I discovered the Remote Assistance tool built into Windows XP. With Remote Assistance, you can view and interact with your friend’s computer (with their permission) just like you were sitting in front of it. Your friend sees everything you’re doing, so they can quickly learn how to fix the problem on their own.… Read More...